It exceeded our expectations because of the kindness of both organizers and cyclists
I had expectations and it worked out wonderfully. I got to ride without having to be with any other riders. I was able to just enjoy it all without worry.
I biked three summers–Cape Breton Island, Newfoundland and Quebec Province– with Gary and ACC, and had a blast every time. I enthusiastically tell anyone who bikes about his tours.
My expectations were pretty much what you provide — the infrastructure to do what is primarily a self-guided but semi-supported trip in a remote place. (I’ve done this sort of thing before). By semi-supported I mean the personal accountability for cooking, shopping, setting up tents, etc. I think there are other people who might have a higher expectation for a guide giving more info about the area, or more comfort, but that wasn’t what mine was. I expect to have maps and a workable route, know I don’t have to worry about accommodations, to have my gear at the location on time, to be picked up if something goes very wrong and to have tools and expertise on hand if something is wrong with my bike I can’t solve. You provided that ;-).